Introduction
Chat Pilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We take your privacy seriously and have implemented measures to ensure that your personal information is secure. By accessing or using our service, you acknowledge that you have read and understand this Privacy Policy.
Data We Collect
We collect several types of information from and about users of our service, including:
Personal Information
When you register for an account, we collect:
- Full name
- Email address & Phone number
- Business name and type
- WhatsApp business account information
Usage Data
We automatically collect certain information about how you interact with our service:
- IP address, Browser type, Device information
- Pages visited and features used
- Time and date of your visits
WhatsApp Conversation Data
When you connect your WhatsApp account, we process:
- Message content for automated responses
- Contact information of your clients
- Conversation history for service improvement
How We Use Your Data
We use the information we collect for various purposes, including:
- Providing and maintaining our service
- Processing transactions and managing your account
- Automating your WhatsApp conversations
- Improving our service and developing new features
- Analyzing usage patterns to enhance user experience
- Communicating with you about updates, offers, and support
Data Sharing
We do not sell your personal information. We may share your information with:
Service Providers
Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and hosting. They are obligated to maintain confidentiality.
Legal Requirements
If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, regular security assessments, and access controls. However, no method of transmission is 100% secure.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us.
- Access: Request copies of your personal information.
- Rectification: Request to correct inaccurate information.
- Erasure: Request that we delete your personal information.
Children's Privacy
Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@chatpilot.store
- Phone: +1 (555) 123-4567
- Mail: 123 Innovation Drive, San Francisco, CA 94103, USA