Introduction
Welcome to Chat Pilot. These Terms of Service ("Terms") govern your access to and use of the Chat Pilot website and services, including any content, functionality, and services offered on or through chatpilot.store (the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
Service Scope
Chat Pilot provides a platform for businesses to automate WhatsApp conversations. Our service includes:
- WhatsApp bot creation and customization
- Automated messaging and responses
- Appointment scheduling and reminders
- Client qualification and lead management
- Analytics and reporting
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
User Accounts
To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information and are responsible for all activities that occur under your account, including maintaining the confidentiality of your credentials.
User Responsibilities
By using our Service, you agree to:
- Comply with all applicable laws and regulations, including data privacy and anti-spam laws.
- Obtain proper consent from your clients before engaging them through automated messages.
- Respect WhatsApp's terms of service and policies.
- Use our Service only for legitimate business purposes.
Payment Terms
We offer various subscription plans. By selecting a plan, you agree to pay the applicable fees.
- Subscription fees are billed in advance (monthly or annually) and auto-renew unless canceled.
- All fees are exclusive of taxes.
- We reserve the right to change our prices upon 30 days' notice.
Refund Policy
We offer a no money-back guarantee for new subscribers. Subscriptions and fees are non-refundable.
Prohibited Use
You may not use our Service for any unlawful or prohibited purpose. This includes, but is not limited to:
- Sending spam or unsolicited messages without proper consent.
- Violating WhatsApp's terms of service.
- Distributing malware or engaging in any activity that could impair our Service.
- Impersonating another person or entity.
Intellectual Property
The Service and its original content, features, and functionality are owned by Chat Pilot and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our Service without permission.
Limitation of Liability
To the maximum extent permitted by law, Chat Pilot shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the Service. Our total liability will not exceed the amount you paid us in the 12 months preceding the claim.
Termination
We may terminate or suspend your account immediately, without prior notice, if you breach these Terms. You may terminate your account at any time. Upon termination, your right to use the Service will cease, and we may delete your account data.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes will be subject to the exclusive jurisdiction of the courts in San Francisco County, California.
Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice by posting the new Terms on our website. Your continued use of the Service after changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us:
- Email: support@chatpilot.store
- Phone: +1 (555) 123-4567
- Mail: 123 Innovation Drive, San Francisco, CA 94103, USA